Policies

Refund Policy

This is the refund policy for services purchased through all divisions or venues of Loyal Sports Advisors, LLC.

Where applicable, all staff will advise customers upon request, prior to the completion of their initial sale, of the following policy and will provide a written copy upon request.
We provide services (information) to our customers.
If a service is being provided with information procured from outside source we inform our subscribers where that information is coming from, prior to completion of the sale, so they are, therefore, aware of exactly what type of information they will be receiving.
For orders or services purchased, no refund can be issued once the customer has received any selections. Customers must recognize that the information cannot be guaranteed, and that past performance is not a promise of future results. What is guaranteed is that each and every customer will receive the service that was purchased in full.
If a guarantee for services is offered as part of an individual promotion, the specific terms of that guarantee will be included in the promotion. Whether the guarantee will be for additional service or for a pro-rated refund shall be specified. Unless otherwise stated in writing, cash refunds shall not be issued without the prior written approval of the Vice President of Sales and Marketing.
If, at the time of their order, a subscriber requests a pro-rated refund type guarantee, it will be negotiated with the sales representative, and the terms will be included in the customer's sales record. We will provide these pro-rated refund type guarantees in writing only at the customer's request. Pro-rated refund type guarantees will not be allowed on all services.
To reiterate, customers will be advised of these policies, upon request, at the time of their original order. A written copy of the policy will be provided upon request.

The information contained within this policy is for news and entertainment purposes only.
Use of this information in violation of State, Federal, or Local laws is strictly prohibited.
Past performance is not a guarantee of future results.

Terms & Conditions

Our services require analyzing information from a variety of sources. There are obviously a number of variables that cannot be accounted for ahead of time. We only provide sports news and information based on personal opinions and observations. There are NO guarantees as to outcomes of sports events and we make no guarantees in any of our advertising or marketing.

Please note: Card member information will never be furnished to any soliciting companies nor will credit card information ever be stored in our systems.

Privacy Policy

Disclosure of information

To maintain the highest level of privacy and protecting your Personal Information to the full extent, we do not share your Personal Information with anyone or for any reason.

Retention of information

We will only retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

The rights of users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to christina@loyalsportsadvisors.com.

This document was last updated on January 20, 2025